How Hela Supports Non-Acute Care Now More than Ever

We know that this has been a challenging month for women around the world trying to rapidly restructure and operate remotely. Seeing our doctors and traditional healthcare providers has been more difficult than ever, and we’re seeing a huge uptake a telehealth services to fill the gap through virtual health and wellness platforms like Talkspace and Amwell.

But those solutions are still focused on managing the onslaught of acute, essential care, from strep throat to UTIs and even evaluation of potential COVID symptoms. Our doctors and healthcare providers, even virtually, are simply overwhelmed with acute care needs, are overflowing with patients, and it’s challenging to get the right support and tools to manage for anything outside those needs.

But while necessary, that also has profound impacts on women and families. We are still breastfeeding. We still need access to birth control. We still have leaky bladders. We still have painful periods. We still need prenatal care. We are still trying to conceive. We are still working out new menopause symptoms. The list goes on and on, and support is still needed.

That’s where Hela Health comes in: we are the first virtual platform that gets women access to holistic, non-acute care anytime, anywhere. We’re getting women vetted devices, wearables, apps and services to take control of their care, and when needed, give their doctors better tools to track their needs and progress remotely.

We’re passionate about helping women and their families get access to critical services, even if they aren’t labeled as urgent. And to support them, we have expedited our development with a number of new releases and features:

  • Ask an Expert: Hela members can get off google and get real answers from experts, in real time with consultations powered by Kliit Health. For the next 3 months, Hela members can access two sessions completely free.

  • Special Discounts on Women’s Health and Wellness Products: We have negotiated special discounts with manufacturers on consumer facing health and wellness tools, including tampon shipping services, at home fertility tools, breastfeeding tools and accessories, menopause support apps, and so much more. Many of the items can be found at pharmacies, but we are offering deep discounts and everything comes straight to our users door without shipping costs.

  • New Live and Recorded Classes: We have a huge lineup of live classes, and opening access to past recorded classes, including breastfeeding and prenatal classes, and subjects around fertility, menopause, pelvic pain, nutrition, hormonal imbalance, and much more. Many of these in-person classes, especially for pregnant women and families have been cancelled.

  • Peer Support Groups: We launched live video peer support groups by topic for women to connect with and support each other.

  • COVID Resource Guide: We are hosting weekly webinars with special guests and have compiled a special Q&A updated weekly from our medical advisor at Harvard Gynecology on the latest guidance for women of all ages and special circumstances (i.e. pregnancy, immunocompromised, etc).

We hope you take advantage of these resources, and share them with colleagues, family and friends in need of these services.